Hospital · Springfield, MA
Baystate Medical Center
Free care to 150% of the federal poverty level.
generally provides payment for certain Medically Necessary Services provided to uninsured patients whose MassHealth Modified Adjusted Gross Income ("MAGI") Household Income or Medical Hardship Family Countable Income is equal to or less than 150% of the Federal Poverty Income Guidelines
What the policy says
Quoted from the hospital’s own documents · read by WaiveDocuments to includeMatchedPhoto id; proof of income; other; tax return; pay stubs; bank statements“Necessary documentation includes proof of: (1) annual household income (payroll stubs, record of social security payments, and a letter from the employer, tax returns, or bank statements), (2) citizenship and identity, and (3) immigration status for non-citizens (if applicable).”Hospital financial assistance policy (pdf) · read by Waive · baystatehealth.canto.com · retrieved Oct 2, 2026
Time to applyMatched240 days after the first bill“Written notifications by a BH Hospital regarding the Hospital Supplemental Financial Assistance Program and a patient’s eligibility to apply for financial assistance will include a deadline after which the BH Hospital will no longer accept and process a FAP application seeking assistance under the Hospital Supplemental Financial Assistance Program submitted by the individual for the previously-provided care. The deadline will be no earlier than the later of 30 days after the date that the written notice specified above is provided or 240 days after the date of the first post-discharge billing statement for the previously provided care (the "Application Period").”Hospital billing and collections policy (pdf) · read by Waive · baystatehealth.canto.com · retrieved Oct 2, 2026
Before collectionsMatched120 days after the first bill“ECAs may not begin until at least 120 days after the first post-discharge billing statement. If a BH Hospital aggregates an individual’s outstanding bills for multiple episodes of care before initiating one or more ECAs to obtain payment for those bills, it will refrain from initiating any ECAs until 120 days after it has provided the first post-discharge billing statement for the most recent episode of care included in the aggregation.”Hospital billing and collections policy (pdf) · read by Waive · baystatehealth.canto.com · retrieved Oct 2, 2026
Presumptive eligibilityMatchedMedicaid; massHealth“BH Hospitals are permitted by MassHealth/Health Safety Net ("HSN") to make presumptive eligibility determinations for certain patients who appear to be eligible for Medicaid/HSN coverage ("Hospital Determined Presumptive Eligibility").”Hospital financial assistance policy (pdf) · read by Waive · baystatehealth.canto.com · retrieved Oct 2, 2026
State programsMatchedHealth Safety Net (Massachusetts)“Important information you need to know about applying for MassHealth Limited and the Health Safety Net can be found on page 3.”download · read by Waive · mass.gov · retrieved Oct 2, 2026
What Tender found
Hampden County · CMS · Tender’s own checksWebsiteUnverifiedNo verified websiteTender checks the price file only on a verified website
Price fileUncheckedWebsite not verified · not checkedTender’s own check · not yet checked · logged, not quoted
CMS actionNoneNo CMS penalty on fileCMS price transparency enforcement list · no notice names this hospital